List conversation SLA metrics

GET/v1/inbox/slas

Authorization

bearerAuthbearerAuthrequired

apiKeyAuthapiKeyAuthrequired

Responses

200OK

itemsConversationSLAMetricItem[] | nullrequired

Show properties

Array of ConversationSLAMetricItem

conversation_idstringrequired

first_response_breach_countinteger<int32>required

next_response_breach_countinteger<int32>required

organization_idstringrequired

resolution_breach_countinteger<int32>required

total_breach_countinteger<int32>required

updated_atstringrequired

400Bad Request

errorErrorBodyrequired

Show properties

codestringrequired

detailsErrorDetail[] | null

Show properties

Array of ErrorDetail

codestring

fieldstring

locationstring

messagestringrequired

request_idstring

401Unauthorized

errorErrorBodyrequired

Show properties

codestringrequired

detailsErrorDetail[] | null

Show properties

Array of ErrorDetail

codestring

fieldstring

locationstring

messagestringrequired

request_idstring

403Forbidden

errorErrorBodyrequired

Show properties

codestringrequired

detailsErrorDetail[] | null

Show properties

Array of ErrorDetail

codestring

fieldstring

locationstring

messagestringrequired

request_idstring

500Internal Server Error

errorErrorBodyrequired

Show properties

codestringrequired

detailsErrorDetail[] | null

Show properties

Array of ErrorDetail

codestring

fieldstring

locationstring

messagestringrequired

request_idstring

Request

curl -X GET "/v1/inbox/slas"

const response = await fetch("/v1/inbox/slas", {
  method: "GET"
});

import requests

response = requests.get(
    "/v1/inbox/slas",
)

Response

{
  "items": [
    {
      "conversation_id": "string",
      "first_response_breach_count": 0,
      "next_response_breach_count": 0,
      "organization_id": "string",
      "resolution_breach_count": 0,
      "total_breach_count": 0,
      "updated_at": "string"
    }
  ]
}

{
  "error": {
    "code": "string",
    "details": [
      {
        "code": "string",
        "field": "string",
        "location": "string",
        "message": "string"
      }
    ],
    "message": "string",
    "request_id": "string"
  }
}

{
  "error": {
    "code": "string",
    "details": [
      {
        "code": "string",
        "field": "string",
        "location": "string",
        "message": "string"
      }
    ],
    "message": "string",
    "request_id": "string"
  }
}

{
  "error": {
    "code": "string",
    "details": [
      {
        "code": "string",
        "field": "string",
        "location": "string",
        "message": "string"
      }
    ],
    "message": "string",
    "request_id": "string"
  }
}

{
  "error": {
    "code": "string",
    "details": [
      {
        "code": "string",
        "field": "string",
        "location": "string",
        "message": "string"
      }
    ],
    "message": "string",
    "request_id": "string"
  }
}